Order Processing Time

Order Processing Time

Before your jewelry supplies begin their journey to you:
  1. Our team carefully prepares and packages most orders within 1-2 business days
  2. You'll receive an email with tracking information as soon as your order ships
  3. Your package will then be delivered according to the shipping method you selected at checkout
Note: While we work quickly to process your order, the actual delivery date depends on your chosen shipping speed. Express shipping methods will reach you faster after we ship, while saver options may take a few extra days.
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