Order Verification

Order Verification

Your security matters to us! Order verification is one of the important ways we protect both you and our business from unauthorized transactions.

How Our Verification Works

  1. We check with your card-issuing bank to confirm your billing information matches their records
  2. This verification helps ensure no one is using your credit card without permission
  3. Most verifications happen seamlessly behind the scenes

If We Need More Information

  1. We'll reach out promptly via email or phone
  2. Please respond as soon as possible—unverified orders will be automatically canceled after 7 business days
  3. All orders are subject to this verification process for your protection

Need to Correct Your Information?

If you receive a verification notice and need to update your billing details or resubmit your order, simply contact our customer service team for assistance.

About Phone Confirmations

Sometimes we need to speak with you directly at your billing phone number to verify certain order details. This extra step:
  1. Provides additional protection against fraud
  2. Helps prevent identity theft
  3. Ensures your card is being used with your knowledge
If we call and you're unavailable, we'll follow up with an email containing clear instructions on how to proceed with verification. Remember that unverified orders will be automatically canceled after 7 business days, so please respond promptly to any verification requests.
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