Returns

Returns

Returning items is easy!

Not completely in love with your purchase? No worries! We offer a generous 365-day return policy for any reason.

Here's how our return process works:
  1. Returns within 45 days of delivery — You'll receive a full refund to your original payment method
  2. Returns after 45 days of delivery — We'll issue you a convenient Store Credit
  3. Items returned in non-original condition — We'll provide a Store Credit

Return Address

Ready to return? Simply send your items to:

Jewelry Supply, Inc. Attn: Returns Dept. 1143 N. Market Blvd. #1 Sacramento, CA 95834 USA

Important tip: Please include a copy of your order inside your return package so we know who to credit! A copy of your invoice was emailed when your order shipped.

Prefer a Store Credit instead of a refund? Just let us know — we're happy to accommodate your preference!

We'll process your return as quickly as possible and notify you once it's complete.

Please Note: Shipping Charges, Rush Processing Charges, and miscellaneous order fees and add-ons are not eligible for refund.

Damaged or Defective Items

Received something damaged or defective? Contact Us right away for a replacement or Store Credit!

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    • Return Processing Time

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    • Cross-Shipping

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