Return Processing Time

Return Processing Time

Once your return arrives at our facility:
  1. Our team typically processes returns within 7-14 business days
  2. You'll receive a confirmation email when your return is complete
  3. Your refund will be issued to your original payment method (or as store credit, depending on your return eligibility)

Tips for a Smooth Return:

  1. Always ship your return with tracking information
  2. Include your order number or a copy of your order confirmation
  3. Package items carefully to prevent damage during transit
Important Note: JewelrySupply does not take ownership of returned products until they arrive at our returns facility. In some cases, we may issue a refund without requiring you to return the product. In these situations, JewelrySupply does not take ownership of the refunded item.

Thank you for your patience while we process your return!

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