Exchanging Items

Exchanging Items

For simplicity and efficiency, we've designed our return process to focus on what works best for most customers:
  1. We provide replacements for the exact same item if you received something damaged or defective
  2. We don't process direct exchanges of one item for a different item

Want something different instead?

No problem! Here's the easy two-step process:
  1. Return your eligible item for a refund using our standard return process
  2. Place a new order for the item you'd prefer
This straightforward approach helps us process your return faster and gets your preferred item on its way to you without delay!

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